Sledgehammer apologises for Call of Duty: WWII server struggles

Call of Duty: WWII developer Sledgehammer has told fans that it intends to return to a dedicated server structure for the game at some point in the future.

Following the introduction of an update last week that caused some online issues, Sledgehammer shifted the game off its dedicated servers and to a P2P setup (where gamers connect straight to one another, as opposed to all communicating with a separate server). This solved many of the problems, although introduced the complications typically associated with P2P.

All of which is a bit of a departure for a series that has, in spite of consistently huge launch numbers, got a pretty good track record when it comes to server stability at release.

Nonetheless, Sledgehammer has now told fans that the move is only temporary, and that it hopes to get the game’s dedicated servers back up and running soon – and indeed already has done in some areas.

“It’s been a whirlwind since launch. We’re seeing millions of fans play every day. However, we also know we’ve had issues, there’s frustration.  We recognize that and we hear you,” a statement said.

“Overall, the game is stable, however we know that P2P brings things like Host Migrations and other issues that make for inconsistent gameplay experiences. Our objective to return to dedicated servers is our highest priority… We’ve begun to test dedicated servers today in the US. We’ll watch this test closely, and once we analyse the results we’ll look to expand.”

The developer also confirmed that the game’s social hub, Headquarters, is still not working correctly, and has for the time being been turned into a solo experience. There’s not yet an ETA on that fix. It has, however, gotten to the root of the server disconnect problems, and a fix should be going live very shortly, if it is not already.

Depsite the problems sales look to be unaffected, with CoD: WWII remaining at top of the charts for a second week, with strong figures.