Game industry business news

What Game Communities Really Want From Player Support, and Why it Matters – Peter Gerson, Keywords Studios

keywords What Game Communities Really Want From Player Support, and Why it Matters – Peter Gerson, Keywords Studios

"Half your players will likely switch to a competitor’s game after one instance of a poor player experience according to current research. If your support team cannot deal with increasing inquiries, it’s time to scale."

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When We Made… Bonfire Peaks: “In my opinion, storytelling is not really a strength of the medium of games, or what excites me most about it.”

lead When We Made... Bonfire Peaks: "In my opinion, storytelling is not really a strength of the medium of games, or what excites me most about it."

Chris Wallace gets behind the scenes of Bonfire Peaks. A contemplative, sombre puzzle game that pulls inspiration from the Beach Boys, because of course it does.

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