Tag Archives: refunds

Electronic Arts’ downloads store Origin will now allow customers to request full refunds if they’re not satisfied with one of the publisher’s games. There are, of course, certain requirements. Refunds can only be requested within the first week of purchase, or within the week of launch if the game was …

Customers are no longer able to use their Reward Cards in GAME or Gamestation stores. Customers are also no longer able to issue refunds or exchanges. There have also been isolated reports of violence at some stores as customers are stopped from spending their trade-in credit, with some losing three …

Irrational founder Ken Levine says users calling for a revised Mass Effect 3 ending saddens him because they’d be left disappointed”. The BioShock creator was talking at the opening of a new US exhibit The Art of Video Games, reports The Verge. "I think this is an important moment," he …

Nintendo has branded claims about 3DS refunds and dizziness made in The Sun this morning as "incorrect". In addition, both GAME and HMV have denied issuing refunds to customers. The paper this morning claimed that "thousands" of users have suffered either dizziness or headaches after using the device and that …

This morning’s copy of UK newspaper The Sun carries a hard-hitting headline for Nintendo – "3DS SOS". It claims that "record return levels were reported" after "thousands" suffered headaches and dizziness after playing with the device. It also claims that some retailers have been offering refunds to those affected. One …

The Interactive Media in Retail Group (IMRG) has written to protest to the European Parliament ahead of a vote on a new piece of legislation that intends to ‘harmonise’ cross-border e-taliing and mail order in favour of the consumer. If passed, the new European legislation will mean that any returned …