Tag Archives: refunds

Valve has dismissed suggestions that it has relaxed the refund restrictions for the Steam version of No Man’s Sky. Parts of the internet have over the weekend started to argue that Valve was being more lenient with the Hello Games title than it is with typical releases. This is based …

A new set of consumer rights laws comes into effect today that give buyers the right to a full refund on any faulty digital purchase for 30 days. This is particularly pertinent for gamers, with an increasing number of titles hitting shelves in a state many would consider to be …

Gamers who were left out of pocket by GAME’s Super Mario Maker mistake have been told to expect a refund shortly. A number of customers took to the internet airwaves earlier this week having found they had been charged 234.95 for the game – five times its RRP. GAME had …

It dubs itself as one of the hardest puzzle games on Steam, but it’s starting to look as if indie title Journey of the Light is nothing more than an elaborate scam. The game’s description says that it has eight chapters, including the bonus one, but one disgruntled buyer has …

Over a quarter of Star Citizen backers say that a publically available refund option should be available to anyone who has contributed to crowdfunding the space sim. The debate has been sparked following RSI’s decision to ‘cancel’ the $250 pledge of 3000AD founder Derek Smart, PC Gamer reports. RSI also …

Retailer Green Man Gaming has said that it will give PC gamers their money back if Batman Arkham Knight isn’t fixed. The game has taken considerable flack for a string of technical issues on PC that so far remain unresolved, resulting in a user review backlash on Steam and a …

Steam’s new refund policy is hitting some developers hard. Destructoid reports that Ball King and Bike Baron creator Qwiboo has struggled with its latest release, Beyond Gravity. Of the 18 copies sold in the last three days, 13 have been refunded – that’s 72 per cent. Prior to the policy …

Steam’s new refund policy appears to be a step in the right direction for consumers, but has it also opened the door for rough treatment of smaller developers? Valve yesterday revealed that buyers will be able to get a no questions asked” refund on any title that they have purchased …

Valve has announced Steam will begin offering refunds for nearly any purchase made on the digital distribution service. A new page on Steam’s website details the new policy, which states users will receive refunds requested within two weeks of purchase – provided a few usage milestones haven’t been crossed. "You …

EU residents are now able to obtain refunds on their digital Steam purchases. The no questions asked policy has been introduced in an amendment to the Steam Subscriber Agreement document. If you are an EU subscriber [which in Valve’s terminology you become by installing the Steam client and completing registration] …